Compliance

Corporate Compliance

TRAVELEX WEBSITE GENERAL TERMS AND CONDITIONS

© Travelex Payments Limited: Registered No. 05393810. Registered office: 65 Kingsway, London, WC2B 6TD. Travelex Payments Limited is registered and regulated by Her Majesty’s Revenue & Customs as a Money Services Business. MLR Number 12230638

Copyright Notices

Copyright in works contained in the Website, including but not limited to all software, design, text, sound recordings and images, are owned, or licensed, except as otherwise expressly stated, by Travelex. You may access the website for your own use of the facilities offered. You may not otherwise copy, transmit, display, perform, distribute (for compensation or otherwise), licence, alter, store or otherwise use the Website or any of its components. Linking (whether to the home-page or otherwise and including framing) is permitted only with the prior written consent of Travelex.

Trademark Notices

Travelex and “The Worldwide Money Logo” are registered trademarks of Travelex. Other featured words or symbols, used to identify the source of goods and services, are the trademarks of their respective owners.

Web Content and Materials

The information, materials and services contained in the Website are subject to change from time to time without notice. Not all products and services are available in all geographic areas. Your eligibility for particular products and services is subject to final Travelex determination and acceptance. Travelex may discontinue or make changes in the information, products or services described herein at any time. Any dated information is published as of its date only, and Travelex does not undertake any obligation or responsibility to update or amend any such information. Furthermore, by offering information, products or services via the Website, no solicitation is made by Travelex to any person to use such information, products or services in jurisdictions where the provision of such information, products or services is prohibited by law.

Links to Other Sites

Links to third party websites are provided solely as pointers to information on topics or services that may be useful to users of the Website, and Travelex has no control over the content on such other websites. Links to other sites do not imply any responsibility for the opinions, ideas, products, information or services offered at such sites, or any representation regarding the content at such sites. These links are provided to you as a convenience only. You are responsible for complying with the terms of use of those sites. Travelex makes no warranties, either express or implied, concerning the content of such sites.

Privacy And Security

Please see our privacy policy which explains how Travelex collects, uses and safeguards the personal information of users of this Website.

Exclusion of Liability

All content and services on or available through this Website are provided on an “as is” basis and Travelex does not make any representation or give any warranty in respect of the Website or its content. In particular, Travelex does not give any warranty as to the accuracy, suitability, reliability, completeness, performance, fitness, freedom from viruses or timeliness of the content or services contained on this website. Moreover, but without limiting the exclusion, the information services on the Website are intended for use by holiday or business travellers or by individuals or companies seeking to make payments abroad in foreign currencies, and should not be used for speculation or investment. In addition, we give no assurances that you will receive the services for which you register.

Except in relation to any agreement entered into between you and Travelex relating to services or goods offered through the Website (which will be governed by the terms for those services or goods), Travelex will not be liable for any damages (including without limitation loss of profit or loss of use) arising out of your use or delay or inability to use the Website, its content or any link to another website, or otherwise arising out of the Website, arising in contract, tort (including negligence) or otherwise except in the case of death or personal injury caused by Travelex’ negligence.

Registration and Licenses

United States – Ruesch International is registered as a Money Services Business with the Financial Crimes Enforcement Network (FinCEN), a bureau of the U.S. Department of the Treasury. www.msb.gov/guidance/msbstateselector.php. Ruesch International’s policy is to obtain a license in every U.S. state where a license is required. For additional state licensing information, please click here.
United Kingdom – Ruesch International is registered as a Money Transmitter Service Business by HM Customs and Excise. www.hmce.gov.uk
Switzerland – Ruesch International is registered as a Financial Intermediary by the Money Laundering Control Authority of the Federal Finance Administration (FFA) through the self-regulatory organization VQF. www.gwg.admin.ch/e/index.htm and www.sro-vqf.ch
Czech Republic – Ruesch International is regulated by the Czech National Bank and the Czech Republic Ministry of Finance. cnb.cz and www.mfcr.cz
Australia – Ruesch International Australia Pty Limited is regulated by the Australian Securities and Investment Commission, and holds an Australian Financial Services License (AFSL No. 292526). www.search.asic.gov.au/gns001.html

Corporate Governance and Auditing

Ruesch International is committed to conducting its business with the highest level of integrity. As part of this commitment to sound corporate governance, Ruesch International has engaged Deloitte & Touche LLP to serve as its independent outside auditors.

Changes to the Conditions

These Conditions are subject to change from time to time. Changes will be posted on this Website, and use following any such posting will be deemed to be acceptance of them.

Termination

Travelex may terminate your access and use of any part of the Website at any time without notice if you are in breach of any of the terms of these Conditions or for any other reason. Travelex reserves the right to cease operating the Website at any time without notice.

Governing Law

The user’s access to and use of the Travelex.co.uk Website, and the terms of this disclaimer are governed by the laws of England and Wales. Any dispute, which cannot be resolved between us, shall be resolved in the English courts.

Travelex Online Privacy Statement

Privacy Statement

This website (“Website”) is operated by Travelex UK Limited on behalf of itself and its holding companies, subsidiaries and affiliates (together, “Travelex” or “us” or “our”). Travelex recognises the importance of safeguarding the email addresses and other personal information of our customers. The following privacy principles reflect Travelex’s commitment to maintaining the confidentiality of personal information and to providing users of this website with the best possible service.

When Is Personal Information Collected?

The Website collects personal information in various places, including when you buy currency or other services from us or when you register to receive email alerts or other information offered through this Website.

Use and Retention of Personal Information

We use personal information only for the purpose for which we tell you that it has been collected, and for other legitimate purposes as permitted by data protection law, and retain it only as long as necessary for those uses. If you provide information when buying travel money or other goods or services from Travelex, we may use the personal information for the purposes of:

collecting payment and complying with your order;
keeping you informed by email of similar products or services to those which you have bought, if you have indicated that you would like us to do so;
providing you with email alerts which you have registered for; and
to comply with our legal obligations.

Maintenance Of Accurate Information

We strive to make sure that the information we maintain about our customers is accurate, current and complete and we respond to requests to correct inaccurate information in a timely manner.

Protection Of Information Via Established Security Procedures

We maintain security standards and procedures regarding unauthorised access to customer information.

Protection of Personal Information

We share our customer information internally in accordance with strict internal security controls to protect against unauthorized use, alteration, duplication, destruction, disclosure, loss or theft of, or unauthorized access to your personal information, in accordance with applicable privacy laws. Security is continually reviewed and enhanced as new technologies present themselves. We maintain physical, organizational and electronic security measures to protect your personal information. These include the use of secure locks on doors, restricted access to our information processing and storage areas, limited access to relevant information by authorized employees and independent contractors only (“Employees”), and through the use of passwords and pass keys.

We instruct our Employees with access to your information that it is to be used only in adherence with the principles set forth in this Privacy Commitment and the laws applicable to each specific business. As a condition of employment, our Employees are required to sign a confidentiality agreement binding them to this responsibility, which remains with them even if they leave or retire from Travelex. We hold all Employees fully accountable for adhering to this Privacy Commitment and the law.

Provision of Personal Information To Third Parties

Travelex will not share personal information with third party, except with your permission, within the Travelex group of companies in order to keep you informed of similar products or services to those which you have bought from us. We do not transfer personal information outside of the European Economic Area unless we need to do so in respect of a specific service which you buy from us.

Cookies

‘Cookies’ are small pieces of information that are stored on your computer’s hard drive by your browser. They make it possible for Travelex to identify some of your preferences. On revisiting the Website, Travelex’s computer server will recognise the cookie, giving us information about your previous visits. Most browsers are originally configured to accept cookies automatically, but if you prefer not to receive cookies from the Website, you can alter your browser to disable acceptance of cookies. If you choose not to receive cookies, you may still use the Website.

Removal From Travelex Solicitations

You may want to discontinue receiving information from Travelex. While this may mean that you will not receive product or service information of interest to you, we respect anyone’s wishes to not be informed directly of these promotions or product introductions by emailing unsubscribe@travelex.com. Please specify that you want to be removed from the Travelex email database.