A perfect partnership for financial institutions

As the world’s largest Global Payments specialist, Travelex is an ideal partner, whether you want to expand your product range to offer sophisticated foreign exchange services to your customers or take advantage of our fast and accurate payment processing solutions.

More than 750 banks and credit unions worldwide have already outsourced their international payments business through Travelex and because we are committed to developing long-term business relationships, we offer an extensive range of additional support services and strict compliance controls.

Travelex provides a range of solutions and services for Financial Institutions. Our approach is both collaborative and flexible and our committed local team will take the time to discuss each individual solution that is relevant to your business. Key solutions include:

  1. GlobalPay Alliance: a white labelled payment platform for your customers.
  2. Payment processing: outsource your payment processing to Travelex.
  3. Support services: marketing support, consultative reviews and training.

GlobalPay Alliance

Travelex’s GlobalPay Alliance is one of the world’s most advanced and scalable solutions for capturing online international payment orders. It can be fully integrated with your front office client online banking platforms and your back office SWIFT processing to offer your customers a progressive solution for international payment orders. The platform can also be customised to represent your corporate branding, creating a seamless customer experience.

GlobalPay Alliance supports international wires and drafts, forward contracts and incoming collection services in over 50 currencies, and no software installation is required. Its time-saving features will also provide your clients with tangible benefits to improve both efficiency and security. These include:

  • Error reduction using instant IBAN validation
  • Ensure all payment details are correct with Find a Bank
  • Specialist investigations technology to quickly track transactions online
  • Stored beneficiary instructions to simplify recurring wire orders
  • Automatic beneficiary notification of expected payments via email
  • Customised payment reporting
  • Search customer activity and transaction data on demand
  • Access static or real time exchange rates and fees via a Reuters link

International Payment Processing

Discover the cost benefits of outsourcing your international payment processing to the experts, leaving you to focus on your core business activities and your customers. We support a number of payment types, including:

  • International wires using EFT in over 50 currencies
  • International drafts
  • Forward contracts with the capacity to lock in currency rates for pricing certainty
  • Collection services to reduce clearance times and strengthen business relationships.

We also offer:

  • SWIFT network access to send payments via the fastest route
  • Straight Through Processing (STP) rate of over 99.5%
  • Payment correction service which instantly recognises and rectifies missing or incorrect data
  • Bulk payment upload facility which lets you send thousands of Global Payments in one file

Support services

Whilst our products are sophisticated, our commitment to service and support is simple, with comprehensive training, marketing materials and consultancy all part of the package.

Marketing Support

Support your new product line with the most compelling marketing messages using our Financial Institutions Marketing Toolkit as the basis for a customised marketing programme, ensuring your collateral flows as a natural extension of your brand.

Consultative Review

We have a proven approach for implementing foreign exchange services programmes. Our goal is to understand the specific needs of your institution, customers and marketplace to create programmes that maximise your potential and grow your business.

Training and Education

Access courses and seminars to boost your understanding of international payments. Choose from on-site staff training, partnership seminars or our 24/7 online Learning Centre.

Outstanding Customer Service

We are committed to delivering excellent customer service and, as a partner, we understand that the service we provide affects the service you offer your customers.

Security and Compliance

As a leader in the international payments industry, Travelex maintains a high standard of compliance and control procedures designed to protect our clients and their customers.

Client-managed OFAC checking

Automate your OFAC checks through our GlobalPay Alliance platform, which incorporates full compliance reporting and empowers your compliance staff with total visibility over all flagged transactions and the right to pass, reject or block each one.

Anti-money laundering and fraud detection

We fully comply with the AMLCTF 2006 Act by identifying transactions that exhibit characteristics of money laundering for further review and analysis; while the platform’s inbuilt fraud detection system monitors and intelligently learns and challenges user behaviour.

High security

GlobalPay Alliance uses state-of-the-art encryption technology to protect your data and your business. Other features include full initiator/approver independence, the ability to set multiple authorisation levels based upon transaction amounts and transaction email notifications which can be sent to key personnel in your business.

For further information please e-mail us at FIsolutions@travelex.co.nz