Client Relationship Manager
Travelex Global Business Payments is the business payments division of the Travelex Group, headquartered in Washington DC. With over 30,000 customers and operations in over 35 countries worldwide, Travelex is a recognized world leader in the payments industry.
Travelex is recruiting for an exceptionally talented Client Relationship Manager (CRM) to join our global Client Relationship Management team selling cutting edge, real time global payments systems to an assigned group of existing customers.
Description
The Client Relationship Manager position is an excellent opportunity for customer focused individuals to use their initiative and drive to produce extraordinary results. The position is responsible for overseeing and growing an account portfolio of high volume clients using a range of company tools to resolve account management and payment issues. There will be significant phone interaction with clients and documentation of orders and client status.
Responsibilities
- The position requires the ability to engage in a consultative sales process, analyze account activity and international payment needs to offer a range of appropriate solutions to support the client.
- CRMs are responsible for working closely with sales executives to ensure seamless support for the client.
- CRM’s develop proposals for key decision-makers to offer more appropriate solutions and analyze foreign payment needs to customize our global business payment systems.
- The CRM will be responsible for their individual portfolio growth and the retention of their client base.
Requirements
- At least 3 year of relevant work experience as an Inside Sales Representative or Account Manager
- Bachelor’s degree or equivalent
- General knowledge of financial markets
- Strong computer skills and appreciation for the power of technology
- Willingness to embrace different and ever changing technologies
- Strong interpersonal skills with a focus on customer service
- Strong problem solving skills along with excellent presentation, verbal and written communication skills
- Results oriented, self-motivated, and can-do attitude
- Ability to work on a book of business
- Proven ability to meet goals
Travelex is an equal opportunity employer that believes in growing and promoting a diverse work force. We believe in creating an environment where you can be challenged and improve your skills, gain professional development within your discipline, build your resume, and work with other motivated individuals. Our organization also firmly believes in an open door policy for all staff and we foster open communications between all disciplines, departments, and offices within the company at large.
Travelex associates are remunerated for their efforts with competitive salaries and benefits packages.
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To apply, please send resume and cover letter to recruiting@travelex.com.
EOE. No sponsorship, relocation, or third-party providers please.
