Privacy policy
Travelex Global Business Payments Online Privacy Statement
Privacy Statement
This website (“Website”) is operated by Travelex Financial Services Malta Ltd, on behalf of itself and its holding companies, subsidiaries and affiliates (together, “Travelex” or “us” or “our”). Travelex Global Business Payments recognises the importance of safeguarding the email addresses and other personal information of our customers. The following privacy principles reflect Travelex Global Business Payments’ commitment to maintaining the confidentiality of personal information and to providing users of this website with the best possible service. By using the Website and providing us with your personal information, you signify your consent to Travelex Global Business Payments processing such information in accordance with this Privacy Statement and any terms and conditions that may apply. We ask you to read this Privacy Statement carefully. Any dispute that may arise over privacy will be subject to this Privacy Statement, any data protection notice incorporated into the Website and the provisions of Maltese law.
When Is Personal Information Collected?
The Website collects personal information in various places, including when you buy currency or other services from us or when you register to receive email alerts or other information offered through this Website.
Use And Retention Of Personal Information
We use personal information only for the purpose for which we tell you that it has been collected, and for other legitimate purposes as permitted by data protection law, and retain it only as long as necessary for those uses. In particular if you provide us with personal information when buying currency or registering for an information service, we may use the personal information for the purposes of:
collecting payment and complying with your order;
keeping you informed by email of similar products or services to those which you have bought, if you have indicated that you would like us to do so;
providing you with email alerts which you have registered for; and
to comply with our legal obligations.
Maintenance Of Accurate Information
We strive to make sure that the information we maintain about our customers is accurate, current and complete and we respond to requests to correct inaccurate information in a timely manner.
Protection Of Information Via Established Security Procedures
We maintain security standards and procedures regarding unauthorised access to customer information. By it’s very nature however the Internet is not a secure medium and data sent via this medium can potentially be subject to unauthorised acts by third parties. We cannot guarantee the privacy or confidentiality of any information passing over the website. Moreover, data sent via the Internet may be transmitted across international borders even where the sender and receiver of information are located in the same country. Consequently, data relating to you may transmitted via a country having a lower level of data protection than that existing in your country of residence.
We shall accept no responsibility or liability whatsoever for the security of your data while in transit through the Internet or for any damage that may arise from the unauthorised acts and/ or the corruption of data contained in the communications between Travelex Global Business Payments and yourself.
Provision Of Personal Information To Third Parties
Travelex Global Business Payments will not share personal information with third parties, except with your permission, within the Travelex Global Business Payments group of companies in order to keep you informed of similar products or services to those which you have bought from us. We do not transfer personal information outside of the European Economic Area unless we advise you otherwise in respect of a specific service which you buy from us.
Cookies
‘Cookies’ are small pieces of information that are stored on your computer’s hard drive by your browser. They make it possible for Travelex Global Business Payments to identify some of your preferences. On revisiting the Website, Travelex Global Business Payments’ computer server will recognise the cookie, giving us information about your previous visits. Most browsers are originally configured to accept cookies automatically, but if you prefer not to receive cookies from the Website, you can alter your browser to disable acceptance of cookies. If you choose not to receive cookies, you may still use the Website, although some functionality may be lost.
Access to and corrections of personal information processed by Travelex Global Business Payments
Under data protection law you have the right to request access to and/ or correction of the personal information we process about you, free of charge. Any such request may be emailed to cfxmalta@travelex.com. Your name, username (if any) and registration details (if any) should be indicated clearly on all communications.
Feedback
We welcome any comments or suggestions that you may have, which may contribute to our offering you a better quality of service. These may be addressed to rfxmalta@travelex.com.
Changes to this Privacy Statement
We reserve the right to modify this Privacy Statement at any time. Any such changes will be posted here so that you are always kept informed of how and why we process your personal information.
We invite you to consult this Privacy Statement regularly in order to familiarise yourself with any changes. The date when this Privacy Statement was last updated is indicated at the end of this Statement.
Removal From Travelex Global Business Payments Solicitations
You may want to discontinue receiving information from Travelex Global Business Payments. While this may mean that you will not receive product or service information of interest to you, we respect anyone’s wishes to not be informed directly of these promotions or product introductions by emailing clientsupport@travelex.com. Please specify that you want to be removed from the Travelex email database.
© Travelex Financial Services Malta Limited. Travelex is a registered trademark and is used by travelex Financial Services Malta Limited and its group companies under licence.
Last updated: 28 October 2011
