Travelex Online Privacy Statement
Privacy Statement
This website (“Website”) is operated by Travelex Hong Kong Limited on behalf of itself and its holding companies subsidiaries and affiliates (together, “Travelex” or “us” or “our”). Travelex recognises the importance of safeguarding the email addresses and other personal information of our customers. The following privacy principles reflect Travelex’s commitment to maintaining the confidentiality of personal information and to providing users of this Website with the best possible service.
When Is Personal Information Collected?
The Website collects personal information in various places, including when you buy currency or other services from us or when you register to receive email alerts or other information offered through this Website.
Use And Retention Of Personal Information
We use personal information only for the purpose for which we tell you that it has been collected, and for other legitimate purposes as permitted by data protection law, and retain it only as long as necessary for those uses. In particular if you provide us with personal information when buying currency or registering for an information service, we may use the personal information for the purposes of: –
- collecting payment and complying with your order;
- keeping you informed by email of similar products or services to those which you have bought, if you have indicated that you would like us to do so;
- providing you with email alerts which you have registered for; and
- to comply with our legal obligations.
Separate privacy policies apply to other products and services available from this Website including travellers cheques, Latitude and Global Payments. Details of these privacy policies are set out in the relevant sections of our websites.
Maintenance Of Accurate Information
We strive to make sure that the information we maintain about our customers is accurate, current and complete and we respond to requests to correct inaccurate information in a timely manner.
Protection Of Information Via Established Security Procedures
We maintain security standards and procedures regarding unauthorised access to customer information.
Provision Of Personal Information To Third Parties
Travelex will not share personal information with third parties, except, with your permission, within the Travelex group of companies in order to keep you informed of similar products or services to those which you have bought from us. We do not transfer personal information outside of the European Economic Area unless we advise you otherwise in respect of a specific service which you buy from us.
Cookies
‘Cookies’ are small pieces of information that are stored on your computer’s hard drive by your browser. They make it possible for Travelex to identify some of your preferences. On revisiting the Website Travelex’s computer server will recognise the cookie, giving us information about your previous visits. Most browsers are originally configured to accept cookies automatically, but if you prefer not to receive cookies from the Website, you can alter your browser to disable acceptance of cookies. If you choose not to receive cookies, you may still use the Website.
Removal From Travelex Solicitations
You may want to discontinue receiving information from Travelex. While this may mean that you will not receive product or service information of interest to you, we respect anyone’s wishes to not be informed directly of these promotions or product introductions by emailing unsubscribe@travelex.com. Please specify that you want to be removed from the Travelex email database.
